When you purchase one of our software products, you have taken the first step toward automating repetitive tasks in your IT environment. Our training and consulting services will get you to the next level.
We work closely with you to design a complete program of training and support services that ensure you realize the maximum value from your investment.
We work closely with you to design a complete program of training and support services that ensure you realize the maximum value from your investment.
- Offers proficient support in areas of Application Transaction & Performance for critical applications such as Internet Banking, CRM, Custom Applications to Data Center Management.
- Provides quality solutions, services and IT support for enterprise customers.
- Is an IT support and services company specializing in building and maintaining Information Technology Infrastructures.
As your environment changes or you have additional challenges, we are available to assist. In addition, we offer a ‘Health Check’ program to determine if there are additional ways to optimize the product benefit in your environment.
Ensemble Consulting offers a complete program to get your staff up to speed and self sufficient as quickly as possible. Our professional staff works with you to determine the most productive mix of installation services and training.
The focus of the training services group is to convey the simplicity of our range of product portfolios, as well as preparing the customer for the implementation and operation of the desktop automation.
The focus of the training services group is to convey the simplicity of our range of product portfolios, as well as preparing the customer for the implementation and operation of the desktop automation.
Ensemble Consulting offers a complete program to get your staff up to speed and self sufficient as quickly as possible. Our professional staff works with you to determine the most productive mix of installation services and training.
The focus of the training services group is to convey the simplicity of our range of product portfolios, as well as preparing the customer for the implementation and operation of the desktop automation.
The focus of the training services group is to convey the simplicity of our range of product portfolios, as well as preparing the customer for the implementation and operation of the desktop automation.
| High Level Architecture | Designated to determine customer reqirements and use cases in order to scope how to best deploy the proposed solutions. Result in a high level architecture proposal, including functional and non-functional requirements, that is suitable for deployment |
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| Product Configuration Workshop | provides a design blueprint for the proposed solution architecture specifications. Result in a custoemr's project objectives. |
| Product Specialist Field Assistant | Designed to provide a product specific expert resource to assist with a proof-of-concept or system build. Enables the custoemr to benefits from Ensemble Consulting product expertise. |
| Supportability Review | Designed to review a current build or production systm and evaluate whether the applied configuration complies with Ensemble Consulting support experctations and best practices. Results in a report documenting the supportabilitiy of the environment. |
| On-Site operational Assistance, Mentoring & Support Coordination | The service provides on-site operational assistance, mentoring and support co-ordanation for customer's production environment by providing them with reventive guidance to avoid future issues |
| On-Site Troubelshooting | Designed to provide rapid-on-site technical support to undertake diagnosis and fault analysis. Result in an approach for addressing the specific issue being faced |
| Performance Analysis | Designed to assess the performance of the implemented solutions. Result in a detailed analysis of actual performance against expectations and recommendations for improvement |